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new features on Make.com for small businesses

What’s New on Make.com: Features Small Businesses Should Know

Make.com is testing a new “Human in the Loop” feature in closed beta. This update will enable more efficient task automation for businesses. It will help teams save time and focus on other priorities.

The platform now offers tools to calculate the CO2 footprint of scenario executions. This helps companies monitor and reduce their environmental impact. Make.com also streamlines communication by setting up automated actions triggered by client interactions.

Small and medium-sized enterprises (SMEs) can benefit greatly from Make.com’s automation tools. These tools help streamline tasks and save time. They also manage regular tasks like weekly meetings and monthly reporting more efficiently.

Make.com’s integration with CRM systems is crucial for automated client updates. This enhances communication effectiveness and improves client relationships.

Key Takeaways

  • Make.com introduces new “Human in the Loop” feature for efficient task automation
  • CO2 footprint calculation tools help businesses monitor environmental impact
  • Automated client updates through CRM integration enhance communication and relationships
  • SMEs benefit from automation tools for streamlined task management and time-saving
  • Real-time data reporting and automated status updates keep teams aligned

Overview of Make.com Features

Make.com is an innovativeautomation platform for small businesses. It streamlines workflows and boosts productivity. By automating tasks and integrating tools, Make.com simplifies processes and saves resources.

What is Make.com?

Make.com is a comprehensive automation solution for small businesses. It offers AI chatbots, automated social media management, and AI-powered email marketing.

The platform also includes financial process automation. With Make.com, businesses can optimize operations and focus on growth.

How Make.com Works for Small Businesses

Make.com’s user-friendly interface and template library simplify automation for small businesses. It offers pre-made templates for Kanban boards and connects tools like Google Sheets with Zapier.

The platform provides data-driven insights to help businesses make informed decisions. Make.com enhances teamwork with real-time updates and alerts.

It integrates with CRM, project management, and communication platforms. This ensures seamless operations and increased productivity.

Feature Benefit
AI Chatbots Provide 24/7 customer support and self-service options
Automated Social Media Management Save time and maintain a consistent online presence
AI-Powered Email Marketing Personalize and optimize email campaigns for better engagement
Financial Process Automation Streamline invoicing, payments, and expense tracking

Make.com’s workflow automation tools boost efficiency and reduce errors. Small businesses can enjoy enhanced customer satisfaction and higher profitability.

This optimizes resource allocation and sets the stage for future growth. Make.com is a powerful tool for small business success.

Enhanced Automation Tools

Make.com is changing how small businesses automate workflows. Its user-friendly interface and powerful features help streamline processes and boost productivity. The platform supports over 1,900 connectors, integrating with various tools and applications.

Make.com deploys solutions six times faster than competitors. Businesses can set up complex workflows in minutes, saving time and resources. Automation handles 90% of content work, allowing focus on core activities.

Streamlined Workflows

Make.com’s visual interface is intuitive, even for non-technical users. It offers drag-and-drop functionality and pre-built templates for easy workflow creation. AI-integrated templates generate high-quality, personalized content at scale.

The platform automates tasks in Content, Social Media, and Listening. This saves time, reduces errors, and improves efficiency. Make.com shows visible results, highlighting automation’s impact on operations.

New Integrations Available

Make.com keeps expanding its integration library. This allows businesses to connect with more tools and services. Notable integrations include:

Integration Key Features
Zapier Integrates with over 3,000 apps, making it a versatile tool for automating workflows across various industries.
Microsoft Power Automate Ideal for enterprises looking to automate workflows across Microsoft’s ecosystem of apps, offering deep integration with Microsoft apps and AI Builder capabilities.
Tray.io An API-first automation platform suitable for enterprises with extensive API usage, offering advanced automation for scaling business operations.

These integrations create seamless processes across multiple applications. They eliminate manual data entry and reduce error risks. As Make.com adds new integrations, workflow automation possibilities continue to grow.

Automation is the future of business, and Make.com is leading the charge. With its powerful tools and intuitive interface, Make.com is empowering small businesses to work smarter, not harder.

User-Friendly Interface Updates

Make.com has rolled out exciting updates to its user interface. These improvements streamline workflows and boost productivity for small businesses. The new design enhances the user experience, making it more intuitive and efficient.

Navigation Improvements

The revamped navigation system stands out as a major upgrade. Make.com introduced a more logical menu structure, simplifying tool and feature access. This new layout helps users quickly adapt and start automating their processes.

Smart search functionality is another time-saving addition. Users can now find actions, templates, or integrations with just a few keystrokes. This feature is especially useful for businesses using multiple apps and services.

Customization Options

Make.com now offers enhanced customization options to meet unique business needs. Users can create personalized dashboards, arranging frequently used items for quick access. This tailored experience boosts efficiency and productivity.

Custom branding options extend beyond the dashboard. Businesses can incorporate their logos, colors, and fonts into automated processes. This ensures brand consistency across all workflows, making them instantly recognizable.

These updates showcase Make.com’s dedication to user-friendly automation. By improving navigation and offering customization, the platform helps businesses grow. Make.com handles repetitive tasks, allowing users to focus on what matters most.

Expanded Template Library

Make.com has greatly expanded its template library. It now offers many pre-built templates for various industries and business needs. These templates help streamline workflows and automate processes for small businesses.

The Ads Manager alone has over 80 pre-built templates. Users can easily find and customize automations for their specific goals.

Business-Specific Templates

The library now includes industry-specific templates. These cover key areas like bookkeeping, payroll, tax, and compliance workflows. Experts curate these templates based on real-world experiences in their fields.

Make.com ensures its templates are relevant and effective. They address unique challenges faced by small businesses in various sectors.

Easy Customization for Unique Needs

Users can easily customize templates to fit their business needs. The drag-and-drop interface and visual workflows make this simple. Even non-technical users can modify templates without extensive coding skills.

Make.com’s template library is free for all users. No extra fees or subscriptions are needed. This allows small businesses of all sizes to benefit from automation.

The template library keeps growing based on user feedback. Small businesses can expect more pre-built automations to help streamline their operations.

Improved Collaboration Features

Make.com has transformed small business teamwork with powerful new tools. These features streamline communication and boost project management. Teams can now work together smoothly, no matter where they are.

Team Communication Tools

Make.com’s new features include top-notch team communication tools. These allow real-time updates and keep everyone informed. Team members can chat, share files, and discuss projects all in one place.

A study by Asana reveals an interesting fact. 32% of workers would switch jobs for better collaboration tech. Make.com meets this need with its all-in-one team collaboration solution.

Make.com offers competitive pricing and features compared to other collaboration tools:

Tool Starting Price (per user/month) Free Plan Available
Zoom $12.49 Yes
GitHub $4 Yes
Google Drive $12 Yes
Slack $7.25 Yes
Microsoft Teams $3.70 Yes
Notion $9.50 Yes
Trello $5 Yes

Project Management Enhancements

Make.com’s project management tools help teams track progress easily. Features like task assignment and deadline setting keep everyone organized. Managers can oversee projects effectively with these new tools.

ClickUp, a popular project tool, offers plans from free to $12/month per user. It has high ratings on G2 (4.7/5) and Capterra (4.7/5). Make.com aims to provide similar value to its users.

Make.com’s collaboration features have transformed the way our team works together. We can now communicate, share files, and track projects all in one place, saving us time and increasing our productivity.

Other tools like Airtable and Planview Adaptive Work offer plans for small businesses. These tools also have positive reviews on G2 and Capterra. Make.com’s features, user-friendly design, and automation make it a strong choice.

Make.com stands out for real-time updates and project tracking. Its improved features help teams work better together. Small businesses can now collaborate more effectively with Make.com’s all-in-one platform.

Enhanced Data Management

Make.com’s data management tools help small businesses organize and secure their data effectively. These tools are crucial for gaining insights and driving growth. They enable informed decision-making across multiple platforms.

data centralization

Make.com’s system improves data accuracy and consistency. It reduces data duplication and errors. The system centralizes data storage and automates tasks like unifying and storing data.

Advanced Data Organization Capabilities

Make.com offers various data management tools for different business needs. These include data governance, business intelligence, and data integration. The tools help structure data, enabling better collaboration and decision-making.

Virtual AI Agents provide round-the-clock data quality automation at no extra cost. This ensures consistent data management and saves businesses valuable time. The Proactive Copilot introduces over 40 new skills for enhanced control and management.

Data Security Updates

Make.com prioritizes data security and regularly updates its measures. The platform ensures compliance with the latest standards. It offers secure storage and data minimization practices to protect sensitive information.

CluedIn Master Data Management integrates with 27+ Azure services. These include Microsoft Purview, Azure OpenAI, and Power BI. This integration provides a comprehensive solution for various data needs.

Make.com offers $100 in free credits to try new Copilot features. The first 10,000 records are free through CluedIn Master Data Management. This allows small businesses to experience enhanced data management without high upfront costs.

New Reporting and Analytics Tools

Make.com has launched powerful reporting and analytics tools for small businesses. These features help track key metrics, visualize data, and create custom reports. You can now gain valuable insights and make data-driven decisions easily.

Real-Time Analytics Features

Make.com’s real-time analytics keep you informed about your business performance. You can spot trends, find opportunities, and tackle issues quickly. Google Analytics 4 offers a comprehensive view of metrics like user acquisition and engagement.

Adobe Analytics provides enterprise-level features with three pricing plans. These include real-time data tracking, user interaction analysis, and multi-channel attribution.

Real-time analytics give you an edge in making informed decisions. Adobe Analytics scores 4.1/5 on G2, while Google Analytics rates higher at 4.5/5. Mixpanel offers a free plan with an impressive 4.6/5 G2 rating.

Customizable Reporting Options

Make.com lets you create custom reports that match your business goals. Choose from pre-built templates or design your own from scratch. Add charts, graphs, and tables to present your findings clearly.

Tailor reports for different audiences by selecting relevant metrics and customizing layouts. Kissmetrics offers plans starting at $299/month, with A/B testing and industry-specific metrics.

Matomo, trusted by over a million websites, provides qualitative analysis tools. These include heatmaps, session recordings, and A/B testing reports.

Make.com’s custom reporting helps you communicate business performance effectively. Adobe Analytics offers custom pricing, while Google Analytics has a free plan and a $150,000/year option.

Hotjar’s pricing starts at $32 per month for the Plus plan. UXCam offers a free basic plan with other versions priced upon request.

Integration with Popular Applications

Make.com offers seamless app integrations with many popular applications. Small businesses can streamline workflows and boost productivity by connecting various tools. Entrepreneurs can automate repetitive tasks, saving time for critical business aspects.

Connectors for E-commerce Platforms

E-commerce automation is vital for small businesses in the online shopping era. In 2023, 219 million US consumers will shop online. Nasdaq predicts 95% of purchases will happen online by 2040.

Make.com provides connectors for popular platforms like Shopify. Shopify has a 4.5/5 rating based on 5,900+ Capterra reviews. These integrations automate order processing, inventory management, and customer communication.

e-commerce automation

Over 80% of buyers value a vendor’s “seamless integrations” as very important. Integration issues are the main cause of customer churn. Make.com offers a unified API platform for scaling integrations efficiently.

Social Media Integrations

Social media management is crucial for small businesses to engage their audience. Make.com integrates with platforms like Facebook, Instagram, and Twitter. Users can automate posts, track mentions, and analyze performance metrics.

“Make.com’s social media integrations have been a game-changer for my small business. I can now focus on creating content and engaging with my followers, while the platform takes care of the rest.”

Make.com’s app integrations help small businesses grow their online presence. These tools enable entrepreneurs to streamline operations and stay competitive. By using them, businesses can focus on serving customers and expanding.

Support and Resources for Small Businesses

Make.com offers extensive support for small businesses in the digital world. Their tools and services empower entrepreneurs and creators. The platform focuses on accessibility and education to help businesses thrive.

The updated Help Center has a vast knowledge base. It includes articles, tutorials, and guides on Make.com’s features. Users can quickly find answers to their questions, ensuring a smooth experience.

Make.com also nurtures a lively user community. Small business owners connect and share insights here. Community forums allow users to ask questions and share best practices.

This peer support system is invaluable for small business owners. It provides access to collective knowledge and experience.

Educational Webinars and Workshops

Make.com hosts educational webinars and workshops regularly. These sessions help small businesses stay current with digital trends. They cover topics from social media marketing to data analysis.

Industry experts and successful entrepreneurs lead these informative sessions.

Webinar Topic Date Time
Social Media Marketing for Small Businesses July 15, 2023 2:00 PM EST
Automation Strategies for E-commerce August 5, 2023 11:00 AM EST
Data-Driven Decision Making September 12, 2023 4:00 PM EST

These resources help small business owners gain valuable insights. They can develop new skills and stay competitive. Make.com’s focus on knowledge sharing sets it apart.

The platform truly understands small businesses’ needs. Its commitment to empowering users through community building is remarkable.

Future Updates and Roadmap

Make.com is always improving. Our product roadmap shows exciting new features for our users. We focus on simplicity and detail to help small businesses boost productivity.

We’re adding artificial intelligence (AI) to our platform. Every two weeks, we release new AI features. Our AI Writer creates custom text in your preferred tone and length.

Soon, AI will generate images and improve customer voice. This will help more businesses succeed online.

We’re expanding to support complex use cases. Monday.com is developing mondayDB 3.0 for large-scale project management. They’re also launching monday Service, an AI-first product for IT teams.

We’re building advanced tools for standardization and reporting. These will create sophisticated workflows across departments and teams.

Your feedback shapes Make.com’s future. Share your thoughts to help improve our platform. Together, we’ll create a powerful tool for small businesses.

FAQ

What is the “Human in the Loop” feature that Make.com is currently testing?

Make.com is testing a new “Human in the Loop” feature in a closed beta. This feature allows for more efficient task automation by incorporating human input when needed. It ensures a seamless blend of automation and manual intervention.

How can Make.com help businesses monitor their environmental impact?

Make.com offers tools to calculate the CO2 footprint of each scenario execution. This feature provides insights into the carbon footprint of automated processes. It enables businesses to make eco-friendly decisions and monitor their environmental impact.

What types of tasks can be automated using Make.com?

Make.com automates various tasks with AI chatbots for customer support and automated social media management. It also offers AI-powered email marketing and financial process automation. These tools help small businesses streamline workflows and boost productivity.

How do Make.com’s enhanced automation tools benefit small businesses?

Make.com’s enhanced automation tools streamline workflows, making processes flow seamlessly. New integrations are continuously added, expanding capabilities for small businesses. This saves time and increases efficiency for various tasks.

What improvements have been made to Make.com’s user interface?

Recent updates to Make.com’s interface include navigation improvements for a more intuitive experience. The platform offers customization options for personalized dashboards. These enhancements are tailored to specific business needs, boosting usability and productivity.

How can small businesses benefit from Make.com’s expanded template library?

Make.com’s template library now includes more business-specific templates for various industries. These pre-built automations can be easily customized to fit unique small business needs. This saves time and effort in setting up automated workflows.

What collaboration features does Make.com offer?

Make.com has introduced improved collaboration features, including team communication tools. Project management enhancements provide real-time updates and easy progress tracking. These features foster better collaboration and accountability among team members.

How does Make.com ensure data security for small businesses?

Make.com offers enhanced data management features with advanced organization capabilities. All data is securely stored and regularly updated. This ensures compliance with the latest security standards, providing peace of mind for users.

What analytics and reporting features are available on Make.com?

Make.com now offers real-time analytics features that provide valuable insights into business performance. Customizable reporting options allow users to create tailored reports. These features help visualize data and empower data-driven decision-making.

What types of applications does Make.com integrate with?

Make.com integrates with popular applications, including e-commerce platforms and social media networks. These integrations enable task automation across multiple apps. Small businesses can manage their online presence more efficiently, streamlining their operations.

What support and resources are available for Make.com users?

Make.com provides extensive support, including an updated help center with a comprehensive knowledge base. Community forums allow users to connect and share tips. Webinars offer educational opportunities to learn more about the platform.

How can small businesses participate in shaping Make.com’s future updates?

Make.com evolves based on user feedback and emerging trends. Small businesses can provide feedback to shape future updates. This contributes to the platform’s ongoing development, ensuring Make.com remains aligned with their needs.
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WRITTEN BY
Scott McAuley

Scott McAuley, a successful entrepreneur and tech expert, has built multiple thriving businesses. A passionate innovator, he loves exploring new technology and enjoys sharing these moments with his wife, Julie, and their family. After a major stroke in 2023, Scott transformed his health, losing over 107 pounds, and now empowers others on their wellness journeys. His love for travel and food fuels his curiosity, always seeking growth and new perspectives.

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