Property Management IT, Vendor & AI Consulting
Tool consolidation, vendor strategy, and AI automation for multi-location property management firms. Houston-based, U.S. remote.
Tame tool sprawl, control IT spend, and turn property tech into a competitive advantage.
I'm Scott McAuley, a Houston-based IT and automation consultant working with property management SMBs across the U.S. remotely. I consolidate your scattered software into one reliable stack, automate tenant and owner communications and maintenance ticketing, and deploy AI voice agents to answer after-hours calls so no lease or emergency slips through. I also harden security to protect tenant data and satisfy insurers.
Common challenges
- Dozens of overlapping SaaS tools across locations
- IT spend rising with no clear ROI
- Inconsistent processes between branches and regions
- Manual lease, onboarding, and renewal workflows
- No board-ready IT scorecard
Why work with me
- I've led IT consolidation projects for multi-state property management firms
- Pragmatic about real-world constraints (turnover, vendor lock-in, busy season)
- I build roadmaps your CFO will sign off on, not vendor wishlists
- Hands-on with AppFolio, Buildium, Yardi, and the surrounding stack
How I help
- Fractional CTO / vCIO — Vendor consolidation, budgets, and a 3-year roadmap.
- AI & Automation Strategy — Automate leasing, onboarding, renewals, and maintenance ticketing.
- Cloud & IT Advisory — Modern, identity-first IT across all locations.
- Cybersecurity Foundations — Protect tenant data and meet insurance requirements.
Frequently Asked Questions
How do you manage IT across multiple properties and offices?
I standardize your properties onto one identity-first, cloud-based IT platform so every site, office, and remote leasing agent works from the same secure tools. That means centralized user access, consistent hardware and software, and one place to manage it all — instead of each location running its own patchwork of systems, vendors, and logins.
Can you automate tenant and maintenance workflows?
Yes. I automate the repetitive work that eats your team's day: lease and renewal reminders, owner and tenant status updates, and maintenance ticketing that routes requests to the right vendor and follows up automatically. Tenants get faster responses, your staff stops chasing emails, and nothing falls through the cracks during busy season.
How does AI answer calls after hours?
I deploy an AI voice agent that answers after-hours and overflow calls in a natural voice. It handles routine questions, logs maintenance emergencies, captures prospective-renter leads, and escalates true urgencies to your on-call staff. Every caller reaches a helpful response instead of voicemail, and you get a full transcript and summary of each conversation.
How do you protect tenant and owner data?
Property firms hold sensitive tenant, owner, and payment data that attackers and insurers both care about. I put practical safeguards in place — multi-factor authentication, endpoint protection, secure backups, and access controls — and align your setup with cyber-insurance requirements, so you reduce breach risk without slowing your team down.
Can you integrate with our property management software?
Yes. I work hands-on with AppFolio, Buildium, Yardi, and the surrounding stack, and connect them to your accounting, communication, and maintenance tools. Rather than replacing what works, I integrate your PMS with the rest of your systems so data flows automatically and your team stops re-keying the same information across platforms.